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E-Mail Support:
support@thebigcastle.com

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800-966-7503

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Home:Help:Customer Service:How to Place an Order

Customer Service


How to Place an Order:


We offer 3 convenient ways to place an order.

1. On our Website
Simply click the Store tab on any of our pages to visit our online store. Find the products you want, and add them to your online shopping cart. Click "Checkout" when you are ready to pay.

2. By Phone
You can call us at (800) 966-7503 during our Hours of Operation and place an order using any of our Approved Payment Methods.

3. By Mail
To place an order by mail, simply print out your shopping cart, or send us the list of item numbers and quantities that you want. Mail them to us at Our Address. Include a check or money order with your order. Please do NOT send cash or credit card information by mail.
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